Privacy Policy and Personal Data Protection Notice

1. Data Controller

Within the scope of the KVKK, the data controller of your personal data is:

Company

Datagiz Veri Teknolojileri Ticaret Limited Şirketi

Address

Giresun Teknopark, Pazarsuyu Köyü 2. OSB Mevkii 4. Cadde No:5 İç Kapı No:Z12, Bulancak / Giresun

Email

games@giz.games

Website

https://www.giz.games

For any questions or requests regarding data protection, you can contact us via the email address above.

2. Data We May Collect

Depending on the Services you use, the following categories of data may be processed.

2.1. Device and Technical Information

• Device model and operating system
• Operating system version
• Application version
• Language and region information
• IP address
• Approximate location
• Mobile advertising IDs and similar device identifiers
• Session information
• Network and connection information
• Crash, error and performance logs

Your precise GPS location is collected only where necessary for the relevant Service and clearly disclosed.

2.2. Gameplay and Analytics Data

When you use our games, usage data such as the following may be processed:

• Game levels and progress information
• Session duration
• In-game actions and interactions
• Completed or failed levels
• In-game virtual currency and item transactions
• Ad impressions and ad interaction information
• App open and close events
• Technical error and performance information

This data may be used to improve our games, detect bugs, enhance the user experience and balance the in-game economy.

2.3. Purchase Information

In-app purchase transactions are carried out by the Apple App Store, Google Play or the relevant platform.

As a general rule, we do not directly collect or store your full credit or debit card information.

However, the following information may be shared with us:

• The product purchased
• Transaction time
• Transaction or order number
• Purchase status
• Country/region information
• Technical data required to verify the transaction

2.4. Support and Communication Data

When you contact us, the following may be processed:

• Your first and last name,
• Your email address,
• The messages you send,
• Support requests,
• Screenshots and technical information

We recommend that you do not share special or sensitive personal information that is not necessary in the support messages you send us.

2.5. Website Data

When you visit our website, the following may be processed through cookies or similar technologies:

• IP address,
• Browser type,
• Device type,
• Pages visited,
• Time spent on the site,
• Referring website,
• Cookies and similar identifiers

Non-essential analytics or advertising cookies will be used subject to the user’s preference or consent where required by applicable law.

3. Purposes of Processing

The data collected may be used for the following purposes:

• Providing our games and Services,
• Managing user accounts and game progress,
• Improving the game experience,
• Operating in-game features,
• Verifying purchase transactions,
• Detecting errors, crashes and technical issues,
• Preventing fraud, cheating and abuse,
• Ensuring the security of the Services,
• Responding to user support requests,
• Analysing game performance and user behaviour,
• Serving advertisements and measuring ad performance,
• Serving personalised ads to the extent permitted by the user,
• Complying with legal obligations,
• Establishing, exercising and defending our legal rights.

Personal data is processed in a manner that is relevant, limited and proportionate to the purposes for which it is collected.

4. Legal Bases for Processing

Depending on applicable law, your personal data may be processed based on one or more of the following legal grounds:

• Necessity for the establishment or performance of a contract,
• Necessity for the Company to comply with its legal obligations,
• Establishment, exercise or defence of a legal right,
• The Company’s legitimate interests, provided that this does not harm the fundamental rights and freedoms of the data subject,
• The user’s explicit consent or approval,
• Other legal grounds provided for in applicable legislation.

Where processing is based on explicit consent, users reserve the right to withdraw their consent.

5. Ads and Third-Party SDKs

Our games may be free or ad-supported.

Third-party providers’ SDKs may be used in our Services for the purposes of ad serving, analytics, error reporting, game services or similar functions.

Depending on the services we use, examples may include:

• AppLovin / MAX
• Google AdMob
• Google Firebase
• Google Play Services
• Apple Game Center
• Meta
• Unity Services
• Other similar service providers

Only the services we actually use from this list apply.

These providers may process data such as device identifiers, IP address, app usage information, ad interactions and technical device information under their own privacy policies.

Users can change their ad personalisation preferences in their device’s privacy or advertising settings.

6. Sharing of Personal Data

Your personal data may be shared, to the extent necessary, with the following parties:

• Cloud and server service providers,
• Analytics service providers,
• Ad network and ad technology providers,
• App stores,
• Payment and purchase verification services,
• Customer support service providers,
• Cybersecurity and fraud prevention providers,
• Legal, accounting and other professional advisers,
• Public authorities and organisations authorised by law.

We do not operate a business model that aims to sell your personal data directly to third parties for money.

7. International Data Transfers

Some of the server, analytics, advertising, cloud or other technology providers we use may operate outside Türkiye or outside the user’s country of residence.

For this reason, your personal data may be transferred to, or processed on, systems located in other countries.

Such transfers are carried out within the framework of the conditions and necessary security measures set out in applicable data protection legislation.

For international transfers under the KVKK, adequacy decisions, appropriate safeguards, standard contractual clauses or other transfer mechanisms provided for in legislation may be relied upon where applicable.

8. Data Retention

We retain your personal data for as long as necessary for the purposes for which it was collected.

When determining retention periods, the following may be taken into account:

• Whether the data is necessary for the continuity of the Service,
• Whether the user account is active,
• Statutory retention obligations,
• Security and anti-fraud requirements,
• Legal disputes and limitation periods

When the grounds requiring processing cease to exist, personal data is deleted, destroyed or anonymised in accordance with applicable law.

9. Data Security

We apply appropriate technical and administrative security measures to reduce the risk of loss, misuse, unauthorised access, alteration or disclosure of personal data.

However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure.

10. Children's Privacy

We pay special attention to protecting children’s privacy.

If any of our games is published specifically for children, additional measures may be applied in line with the child privacy regulations applicable to that game.

Where the collection of personal data from children under the age of 13 in a child-directed Service falls within the scope of COPPA in the United States, measures are applied to avoid collecting personal data without verifiable parental consent, where required.

A parent or legal guardian who believes that their child’s personal data has been collected by us unlawfully may contact us at games@giz.games.

After the necessary review, appropriate steps will be taken to delete the relevant data or stop its processing.

11. User Privacy Choices

You can manage some privacy preferences through your device’s operating system.

These include, for example:

• Changing ad tracking permissions,
• Limiting personalised ads,
• Changing app permissions,
• Turning off notifications

The options offered by iOS and Android may vary depending on the device and operating system version.

12. Your Rights under the KVKK

Under the Turkish KVKK and subject to the relevant conditions, you may have the following rights regarding your personal data:

• To learn whether your personal data is being processed,
• To request information if it has been processed,
• To learn the purpose of processing and whether data is used in line with that purpose,
• To know the third parties to whom data is transferred domestically or abroad,
• To request the correction of incomplete or inaccurately processed data,
• To request the deletion or destruction of data where the conditions provided by law are met,
• To request that correction, deletion or destruction operations be notified to third parties to whom the data has been transferred,
• To object to the emergence of an adverse outcome as a result of analysis performed exclusively through automated systems,
• To claim compensation for damages incurred due to unlawful processing

You can submit requests regarding these rights to games@giz.games.

Depending on the nature of the request, additional information may be requested in order to verify your identity.

13. EEA, UK and GDPR Users

Users to whom the GDPR applies may, where the relevant conditions are met, have the following rights:

• To access their personal data,
• To request the rectification of inaccurate data,
• To request the erasure of data,
• To request the restriction of processing,
• To object to processing,
• To request data portability,
• To withdraw given consent,
• To lodge a complaint with a competent data protection authority

The withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

14. Third-Party Links

Our Services may contain links to third-party websites, stores or services.

We are not responsible for the data processing activities or privacy practices of these third parties.

We recommend reviewing the privacy policy of the relevant provider before using another service.

15. Corporate Transactions

If the Company undergoes a merger, acquisition, restructuring, or a sale of the company or its assets, personal data may be transferred within the scope of that transaction, provided that the necessary confidentiality and security measures are observed.

16. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time due to changes in legislation, our Services or our data processing practices.

Where there are important changes, we may notify users through the website, games or applications as necessary.

The most current version of the Policy is always published on this page.

The “Last Updated” date at the top of the Policy indicates when the text was last modified.

17. Contact

If you have any questions, requests or complaints about this Privacy Policy or the processing of your personal data, you can reach us through the channels below:

Company

Datagiz Veri Teknolojileri Ticaret Limited Şirketi

Address

Giresun Teknopark, Pazarsuyu Köyü 2. OSB Mevkii 4. Cadde No:5 İç Kapı No:Z12, Bulancak / Giresun

Email

games@giz.games

Web

https://www.giz.games